What is Laudio, and how can it benefit my organization?
Who typically uses Laudio?
Laudio is built for healthcare leaders, including frontline leaders (e.g., nurse managers, training, operations managers, technologists, patient services managers); HR personnel; and clinical, operations, and HR executives. It’s designed to support those directly involved in team management, staffing, and employee engagement, as well as leaders responsible for organizational performance and staff satisfaction. With Laudio, hospital and health system executives have a powerful new way to connect strategic system goals with daily leader actions on the frontline.
Who are Laudio’s clients?
Laudio is proud to partner with 20 leading health systems providing care to millions of patients across over 100 sites of care. Cumulatively, more than 9,000 frontline managers use the Laudio platform platform in their work leading over 200,000 frontline team members. For more about our clients and the results they’ve achieved with Laudio, please visit our clients page.
What kind of results does Laudio deliver?
Laudio clients have achieved significant, quantifiable results in a wide variety of areas, especially frontline workforce engagement, retention, and operational efficiency. By streamlining leaders' work, surfacing high-impact actions to prioritize, and freeing up manager capacity to focus on human interactions, Laudio helps enhance both employee and patient experience.
Sample results clients have achieved include:
- UNC Health
- Reduced RN turnover by 20%
- Achieved a $5.4M annual savings
- Reported increased capacity for 94% of managers
- Novant Health
- Cut nurse turnover by 15% points
- Saved $90M in agency costs
- Avoided $4.8M in replacement costs
- El Camino Health
- Reduced RN turnover 7-points, returning retention to pre-pandemic levels
- Saved $841K in RN replacement costs avoided
- Improved Leader Index Scores 3.1-points for strong users
For more on client results, visit our clients page or resource center.
What are some key features of Laudio?
The Laudio platform streamlines core workflows for frontline leaders, transforming health systems through everyday human actions. A centralized hub for daily work, it aggregates data from source systems like EHRs and HRIS, powering actionable leader workflows with accurate data. The platform currently covers five key areas of frontline leadership: employee engagement and voice, time and attendance management, team professional development, audit and compliance tracking, and leader patient rounding.
With AI-driven recommendations, robust team member profiles, intuitive visualizations, anda host of other powerful cross-platform capabilities, Laudio is simplifying leaders' work while enhancing their impact. Built for health systems, the platform is enterprise-grade, AWS-hosted, and SOC 2 Type II compliant.
For a quick overview, watch this video.
What user benefits does Laudio provide?
For frontline leaders, the Laudio platform simplifies daily work, frees up capacity for the highest value uses of their time, and enhances meaningful team engagement. It automates mundane tasks, surfaces opportunities for personalized, timely interactions with team members (both through regular check-ins and ad hoc engagement), and provides actionable insights so leaders focus on what matters most—engaging with their teams and patients.
What does Laudio do that other systems don't?
Laudio is a first-of-its-kind platform purpose-built to give frontline leaders a single, centralized hub to streamline their workflows and focus on what matters most. Unlike other systems, it is designed specifically to enable frontline leaders’ daily work – across employee rounding, patient rounding, audits, time & attendance tracking, and more. The platform aggregates data from core systems of record, turning it into actionable insights that managers can act on quickly using built-in capabilities and communication tools.
Can Laudio integrate with existing system(s)?
Yes, Laudio is designed to integrate seamlessly with your system’s technology architecture, aggregating data into a single location so managers can achieve their daily work using fewer systems and access actionable insights at every patient and staff interaction.
Key integrations include:
- EHRs: Integrates real-time patient data, boosting efficiency and enabling leaders to take proactive actions to enhance patient experience and care quality
- Time & Attendance Systems: Provides at-a-glance insights into team work trends, helping leaders spot burnout risk, manage overtime, and recognize contributions proactively
- HRIS & HCM Systems: Aggregates employee data and surfaces it in actionable ways, reducing complexity for leaders while providing them with robust insights to better engage and manage their teams
- Email Systems: Enables leaders to send and schedule communications without leaving the Laudio platform, fostering efficient and timely team interactions
- Learning Management Systems (LMS): Makes it easy to identify and track professional development opportunities, helping leaders support employee growth and satisfaction
How long does it take to implement the Laudio platform?
Implementation time varies based on an organization’s size and the specific features being deployed, but usually ranges from a few weeks to a couple of months. Our team works closely with our clients team to ensure a smooth, efficient onboarding experience. Laudio does much of the heavy lifting and our intuitive user interface helps users get up and running quickly.
What kind of training and support does Laudio offer?
Laudio ensures client teams stay empowered and informed with comprehensive training tailored for every stage of the journey. Whether someone is a new client just getting started or an experienced user exploring our latest features, we provide online resources, regular webinars, hands-on training, and timely customer support. Our online learning platform, the Laudio Leadership Lab, offers convenient, self-paced training with a variety of learning paths, courses, and content types—designed to help users maximize the value of Laudio and keep raising the bar on leadership best practices!
Does Laudio offer customer support for users?
Yes, Laudio offers comprehensive support to meet all your needs. Our support team provides ongoing product support, training assistance, technical support, and incident response as needed. Whether you need help troubleshooting an issue, additional training, or resolution of technical questions, our team is here to provide prompt assistance. Contact us at support@laudio.com.
Is Laudio compliant with healthcare regulations such as HIPAA?
Absolutely. Laudio takes privacy and security seriously and complies fully with HIPAA and other healthcare regulations. Our platform is designed with data security and patient confidentiality at its core, ensuring all information is protected.
How does Laudio protect patient and staff data?
Laudio uses industry-leading encryption, access controls, and monitoring to ensure the highest levels of data security. We work closely with our clients to implement best practices that keep both patient and staff data secure at all times.
What security standards does Laudio meet?
Laudio is SOC 2 Type 2 compliant, reflecting our commitment to the highest data security and regulatory compliance standards.
What is Laudio Insights?
Laudio Insights is the analytics and research arm of Laudio, empowering healthcare leaders with data-driven perspectives on trends impacting frontline managers and strategies to address them. Leveraging extensive industry reach and Laudio's expansive dataset, the team delivers insights on organizational strategy, culture, design, leader enablement, and more through various formats—reports, white papers, articles, and more—for executives, directors, and frontline leaders.
In 2024 Laudio Insights published a novel frontline leadership-focused book, Leader Inspired Work, providing a practical framework to 25 key areas of leadership and proven tips from 100+ healthcare managers and executives.
Want more info? Contact us at: insights@laudio.com
How can I get involved with Laudio's research?
We’d love to collaborate and hear your stories! You can get involved with our research by sharing your experiences, providing feedback, or partnering on specific projects. Let us know your area of interest, and we can explore ways to work together to generate meaningful insights that benefit both your team and the broader healthcare community. Feel free to reach out—we’re excited to partner with you!
Contact us at: insights@laudio.com
How can I learn more about the product?
We’d love to understand your organization's needs and explore how Laudio can help! Schedule an introductory conversation with our team and we can walk you through how Laudio works and how it can support your leaders and broader frontline workforce, while advancing system-wide goals.
Let’s connect! Complete our brief form here or contact us at: sales@laudio.com