CASE STUDY

MemorialCare Enhances Support for Nurse Managers, Boosts Nurse Engagement and Retention

MemorialCare, a leading non-profit health system in southern California, sought new ways to support their nurse managers while improving nurse retention across their four hospitals. Nurse managers faced large spans of control, heavy workloads, and elevated RN turnover – and siloed data, static files, and manual processes often hindered meaningful manager-team member engagement.

With the Laudio platform – purpose-built for frontline managers – MemorialCare was able to offer nurse managers a centralized hub for their key workflows alongside AI-based recommendations for timely, impactful team interactions. The result? Less strain on nurse managers, higher team engagement scores, and better retention rates. A win for managers, staff, and the system more broadly.

Learn how MemorialCare achieved:

• $3.1M+ estimated RN replacement costs avoided in one year
• 7.3% rise in engagement scores on teams of managers who are strong Laudio users
• 2.3 percentage point boost in RN retention for strong Laudio users