CASE STUDY

How North Mississippi Health Services Strengthened Leader Accountability and Systemwide Frontline Engagement 

• $2.7M in workforce savings over three years
• Over 3 years of increased employee engagement scores
• 7 percentage point decrease in employee turnover rate over 3 years 

Within a year of implementing the Laudio platform, NMHS achieved systemwide adoption across 370+ leaders, driving double-digit gains in employee engagement and eventually helping the organization achieve their strongest retention metrics since before the pandemic. By freeing leaders from administrative burden, Laudio’s AI-powered workflows enabled them to focus on the relationships and recognition practices that sustain a high-performing, people-centered culture.