WHITE PAPER

Connection at Healthcare’s Frontline:
Unlocking the Power of
Personalized Engagement

How health systems can engage and retain their frontline teams by empowering their leaders

Frontline leaders are one of the most powerful assets health systems have to increase employee engagement, reduce turnover, and improve operational outcomes. Given today’s complex workforce challenges, including persistent staffing shortages and burnout, new approaches to strengthen the connection between frontline leaders and their teams are essential. Personalized engagement has proven to be an effective lever for enhancing employee experience, but several barriers stand in the way of making it more feasible for leaders. This white paper provides best practices to help health systems overcome these barriers and harness the power of personalization for a more satisfied and stable workforce.

Read this white paper to:

• Gain insight into key elements of personalized engagement strategies and their impact on the workforce
• Discover actionable strategies to position frontline leaders for more impactful, personalized interactions with their teams
• Explore real-world examples of successful personalized engagement models at health systems