Caring is Good Business: Applying Swanson Caring Theory to the Employee Experience
To preserve the existing workforce and lead employees to where we want to be tomorrow, we must meet them where they are today. In Swanson Caring Theory, human caring is demonstrated in five caring processes that convey both compassion and competence to promote well-being. Extending the same level of rigor to cultivating the employee experience as the patient experience fosters meaningful personal connections, leading to a more engaged and productive workforce.
Read this white paper to:
- Discover the benefits of bringing patient experience best practices to the employee experience
- Learn how to apply five key patient caring processes to the workforce
- Read how one health system saved over $1M by applying the caring processes to employee well-being